Additionally, you might want to remember that there are lots of text and terms Employed in ISO 9001 which may seem familiar in the working day-to-working day language, but which have an extremely certain specialized which means while in the typical; these have been formally outlined in Clause 3 of https://www.nathanisoconsulting.com/blog/why-iso-certification-is-crucial-for-businesses-in-the-uae/